Reporting Flooding
After a flood
Please see attached a guide to recovery actions that anyone affected can take.
Reporting Flooding - Environment Agency
Please report flooding to the Environment Agency as soon as you can if your home or business has flooded. We understand it is a difficult time when people are affected by flooding however, we would encourage those affected to report property flooding as close to the event as possible via the link below.
Reporting flooding helps us to understand the impacts on properties or communities and prioritise our response. By gathering information, specific issues impacting residents and communities are identified and recurring issues highlighted. The evidence from flood reporting is crucial in planning effective maintenance and justifying business cases for potential long-term solutions.
Once affected residents are able, we ask that they please submit a full report to https://floodreport.dorsetcouncil.gov.uk/
This tool is available for residents across Wessex (the service is hosted by Dorset Council but is available for other local authority areas). The information provided is then shared with the risk management authorities to ensure it goes to the correct organisation depending on the source and impact of flooding. If the portal opens on the wrong FORT region, don't worry, you will be redirected when you identify a property affected.
Businesses
Many businesses have also been affected by flooding, with impacts not only on property but on livelihoods and the wider community. Flood Mary has produced a Business Flood Handbook, and The Flood Hub also has resources about business resilience and recovery.
Please direct any enquiries to our local customers and engagement team wessexenquiries@environment-agency.gov.uk. For enquiries related to Flood Warnings, preparedness, and resilience, you can contact the Flood Resilience team at floodwessex@environment-agency.gov.uk.
Environment Agency Flood Recovery Guide
29th November 2024